Solutions Engineer

The Role

You're the technical person clients talk to. You take a messy business problem ("our app installs don't match our ad spend" or "our team spends 20 hours a week on manual reporting"), work out what's actually broken, scope a fix, and deliver it, either yourself or with our engineers. That fix might be a tracking setup, a landing page, or an AI-powered automation. You're early in your career, but you think like someone who owns the outcome.

What You'll Do

• Join client calls and turn vague requests into clear, scoped technical tasks
• Build AI and automation workflows with Make.com and n8n, including LLM steps using Vertex AI / Gemini
• Implement and troubleshoot tracking across web and app: GA4, GTM, DataLayer, AppsFlyer, ContentSquare
• Review conversion tracking and campaign setup in Google Ads and Meta Ads, and spot where measurement and media don't match
• Support website builds: landing pages, tag implementation, basic front-end fixes
• Run tracking and workflow audits, and write findings a non-technical client can act on
• Build every workflow with error handling, logging, and cost awareness, and document it so anyone on the team can take over
• Flag risks early: unclear scope, data privacy concerns, broken assumptions, timeline slips

Must Have

• 0–2 years of experience in digital marketing, analytics, MarTech, automation, or web development. Internships and serious personal projects count.
• Demonstrable depth in at least one lane:
  • Automation: you've built real multi-step workflows in Make.com or n8n (APIs, webhooks, conditional logic, error handling)
  • Measurement: you've set up real GA4 and GTM tracking, including DataLayer
• Working literacy in the other lane, plus basic HTML/CSS/JS and how paid media works (campaign structure, conversions, attribution basics)
• Comfortable with REST APIs and JSON, and you can debug in DevTools or a workflow execution log
• Strong written and verbal communication in English and Bahasa Indonesia
• Say "I don't know, let me find out" fast, then come back with the answer

Nice To Have

• Hands-on with Vertex AI, Gemini API, or other LLM APIs, including prompt design and basic output evaluation
• Exposure to AppsFlyer or another MMP, ContentSquare, BigQuery or SQL
• Built or shipped a website (Next.js, WordPress, Webflow, anything real)
• Experience at an agency or consultancy

You'll Thrive Here If You

• Ask "what's the business problem?" before "which tool?"
• Automate a task, then ask what happens when it fails, and build for that first
• Think twice before sending client data into an AI model, and ask before doing it
• Would rather say "I broke this, here's the fix" than hide it
• Teach yourself new platforms quickly and can show us something you built to prove it
• Can explain a bug or a workflow to a marketing manager and to a developer in the same day